• Return and Refund Policy

Delivery, Returns and Compliance Information

All orders are processed within 3-10 business days (excluding weekends and holidays) after receiving your order confirmation email. Once your order has shipped, you will receive an email notification informing you of the shipment and your package's tracking number.

Sending

We currently deliver to Belgium and France. We plan to expand our delivery area to other European Union countries in the near future to better meet your needs. We strive to guarantee a fast and efficient service, with delivery options tailored to your needs.

Delivery

Delivery fees vary depending on your location and the weight of your order. These fees will be clearly displayed before your final order confirmation. We strive to offer competitive rates and flexible delivery options.

Currently, we offer delivery options to Belgium and France. We plan to add additional destinations within the European Union in the near future. We work with reliable shipping partners to ensure fast and secure shipping of your orders.

Delivery Options

  • Standard Delivery: Estimated delivery time between 5 and 7 business days. This option is the most economical.
  • Express Delivery: Delivery in 2 to 3 business days for a higher rate.
  • Collection at a Relay Point: If you are in Belgium or France, you can choose to collect your order from a local relay point, subject to availability.

Order Tracking

Once your order has shipped, you will receive an email with a tracking number. You can track the delivery status online. Please allow 48 hours for the tracking to be updated after shipment.

Returns, Refunds and Exchanges

We accept returns within 30 days of delivery. Items must be unused, in their original condition, with the original tags and packaging. If these conditions are met, we will refund the full amount of your order, excluding return shipping costs.

If your order arrives damaged or you have received an incorrect item, please contact us immediately at info@dautitech.be . Please include your order number and a photo of the damaged or incorrect item so that we can process your request quickly and find an appropriate solution.

Compliance with Belgian legislation and respect for the GDPR

We are committed to complying with current Belgian legislation and ensuring the protection of your personal data, in accordance with the General Data Protection Regulation (GDPR) . All personal information collected is used solely for processing your order and ensuring a quality customer relationship.

We do not share your data with third parties except as necessary to fulfill your order or to meet legal obligations. You have the right to access, rectify, or delete your data. For any questions regarding the management of your personal data, you can contact us at the following address: info@dautitech.be .

Contact

If you have any questions or need assistance regarding your order or our services, please do not hesitate to contact us by email at info@dautitech.be . Our team is available to answer your requests and provide you with the best possible service.