Ask about Lenovo 5WS1L39068 warranty/support extension 3 year(s)
Premier Support Plus
Add a little Plus to your IT support service.
How can you protect employee productivity from mishaps such as a failed battery or hard drive at the same time as you maintain control of your budget and focus on digital transformation? How can you ensure international coverage across the globe? How can you harness the power of AI insights to monitor the health of your device fleet?
You’re probably asking many similar questions. Here’s one single solution.
Let Premier Support Plus take the strain
We’ll do the heavy lifting to relieve the squeeze on your IT teams giving you time to innovate by removing your teams’ break/fix burden.
Premier Support Plus removes friction from the user experience by enabling direct access to Lenovo support engineers and building resilience and capacity into your IT function. Users and teams return rapidly to productivity, thereby releasing creativity to drive the business.
Premier Support Plus at a glance
Premier Support Plus delivers seamless, reliable, and repeatable IT support that works every time, reducing downtime to maximize end user productivity.
Premier Support Plus in detail
Predict and prevent features combine with additional protection services to provide the ultimate support experience.
Help IT get one step ahead of problems, protect business productivity and promote positive EX with rapid issue resolution and 24/7 access to support engineers.
Premier Support: VIP coverage for both IT staff and end users that boosts productivity with access to elite troubleshooting. Available 24x7x365, leveraging parts priority with NBD response and onsite labor for repairs.[2]
Services Engagement Manager (SEM)[4]: Your designated, Global Lenovo Support expert and customer advocate. They are the single point of contact for service delivery issues, escalations, and asset performance reporting for your organization.
Proactive and Predictive support[3]: AI insights, powered by Lenovo Device Intelligence deliver proactive and predictive alerts that enable pre-emptive issue remediation to avoid downtime and ensure productivity.
Accidental Damage Protection (ADP)[2]: From coffee spills to power surges, ADP typically saves 28-75%* compared with the cost of repair or system replacement.
International Services Entitlement (ISE): Travelling globally for business? No need to worry. ISE extends your ADP, KYD, and SBTY coverage internationally.
Keep your Drive (KYD)[2]: Keep your drive(s) and dispose of business data on your terms, improving data security and ensuring compliance with data privacy and retention requirements.
Sealed Battery cover (SBTY)[2]: Lenovo-certified technicians ensure an effective and efficient battery replacement when needed, which minimizes downtime and contributes to business resilience.
Coverage for consumer products: if a consumer device best fits your needs, then that’s no problem. No need to forego Premier Support Plus and you’ll receive exactly the same VIP support experience.
Unlock innovation, and boost user efficiency with the right support: Premier Support Plus
DELIVERY
- Dispatch: Within 24 Hours
- Free shipping across all products on a minimum purchase of $50.
- International delivery time - 7-10 business days
- Cash on delivery might be available
- Easy 30 days returns and exchanges
RETURNS
If you do not like the product you can return it within 15 days - no questions asked. This excludes bodysuits, swimwear and clearance sale items.
We have an easy and hassle free return policy. Please look at our Delivery & Returns section for further information.
- Frequent cleaning with a clean buff cloth without any residue of any cleaning products removes dirt.
- Dusting with a dry cloth can scratch, so lightly spritz your cleaning cloth with water.
- A vacuum cleaner will effectively remove any dust from surfaces and crevices.
- Always use a coaster for drinks, and be mindful of any other potential sources of water damage, such as flower vases.
- Sharp objects can cut right through the surface of the wood, leaving behind unsightly scratches and gouges.
- Do not place hot utensils directly on the table top to avoid damage and discoloration
- Avoid direct sunlight as it will affect your furniture. It can cause
your furniture to lose its shine and luster and begin to fade. - The table is designed to hold food, crockery and utensils, not heavy objects.
- Avoid sitting, standing, or jumping on the dining table or chairs. Also
do not throw heavy objects on the table, as this may damage the
product.